Shannon Chapman

Shannon Chapman is the Director of IT Service Delivery at Norwegian Cruise Line Holdings Ltd. She has over 10 years of experience in IT service delivery and has worked with various companies in the cruise industry. Shannon is known for her expertise in service management and her ability to lead teams to deliver high-quality IT services. She is a certified IT professional and has received several awards for her contributions to the industry. Shannon is active on LinkedIn and enjoys sharing her thoughts on the latest trends in IT service delivery. She is based in Miami, USA.