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educationself improvementbusiness
016 - The Courage to Say: I Don’t Understand with Jussi Hermunen
About this Episode
Jussi Hermunen was brought in as a consultant on a multimillion-euro project when he discovered that his go-to tool was on the client's prohibited software list. He used it anyway. Not out of recklessness, but because a diagram reads the same on a factory floor as it does in a boardroom.
A clarity that a 70-page document full of acronyms that nobody in those steering group meetings would admit they hadn't read could never provide.
He has spent decades inside large organisations finding the people whose working lives are shaped by decisions they had no part in making, and asking the questions everyone inside stopped asking on day three. We talked about what happens when organisations become the very obstacle standing between themselves and the change they're trying to make and what changes when you stop delivering that change to people and start designing it with them.
Links to learn more about Jussi Hermunem:
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