338 - Trust, Nerves and Group Dynamics at 2,000 Feet with Josie White

Bringing her childhood dream to life is Josie White, the hot air balloon pilot. From an early obsession with their magical, multi-coloured domes, to a fully-fledged pilot, Josie now flies and facilitates passengers 2000 feet up in the air over Australian soil.

But when nerves naturally start to run high in a small, floating basket, and fear manifests in a multitude of ways, reading the room to regulate passenger emotions is mission-critical to a successful flight.

Josie shares how she guides her groups with calm authority, ensuring that everyone feels safe, reassured and present, all while piloting the balloon! A special conversation with plenty of fascinating and unexpected on-the-ground facilitation learnings, from up high in the clouds.

Find out about:

• What facilitation looks like up to 4000 feat up in the air
• Why reading body language is so critical for a successful flight
• The importance of Josie regulating her emotions, to help regulate her passengers
• What facilitators can learn about the pre-flight checks, planning and preparation

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Links:

Watch the video recording of this episode on YouTube.

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👉 What happens when being “professional” gets in the way of being human? My new podcast Unprofessionalism explores the rules we’re taught to follow at work, and what happens when we break them. Listen here: https://unprofessionalism.buzzsprout.com/  👈