
349 - Facilitation in Japan: Silence, Safety, and Subtlety with Yuko Gendo
About this episode
Silence is a virtue, and nowhere is this more deeply understood than in Japan. A pause rich with meaning, where thoughts are carefully explored, emotions are quiet, and things are said, without any words at all.
So, how do facilitators hold space amidst the subtlety? Facilitator, workshop designer, and coach, Yuko Gendo invites us into the beautifully unique world of Japanese facilitation this week, as a practice shaped by deep respect, harmony, and quiet reflection.
She shares how non-verbal cues can soften emotional expression, how consensus forms through alignment, not debate, and together we compare our cultural experiences as two facilitators from opposite sides of the world. Join us!
Find out about:
- The cultural values of silence, hierarchy and emotional restraint, and their role in Japanese facilitation
- How Yuko navigates the tension between group harmony and individual expression
- The use of indirect expressions through cards, visuals and metaphor, in place of direct speach
- What Western facilitators can learn from their Japanese counterparts
Don’t miss the next episode: subscribe to the show with your favourite podcast player.
Links:
Watch the video recording of this episode on YouTube.
Connect to Yuko Gendo:
Any thoughts? Share them with us!
👉 What happens when being “professional” gets in the way of being human? My new podcast Unprofessionalism explores the rules we’re taught to follow at work, and what happens when we break them. Listen here: https://unprofessionalism.buzzsprout.com/ 👈
Get every episode summarized
Each time Unprofessionalism publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Unprofessionalism

UPDATE: The Workshops Work Podcast Has Its Own Feed Again
Unprofessionalism

017 - Small Talk Is Big Talk with Julie Brown
Unprofessionalism

016 - The Courage to Say: I Don’t Understand with Jussi Hermunen
Unprofessionalism

015 - The Price of Being Difficult with Tramaine Schilders-Teo
Unprofessionalism