748: What Really Matters for Team Success, with Colin Fisher

Colin Fisher: The Collective Edge

Since his days as a professional jazz trumpet player, Colin Fisher has been fascinated by group dynamics. Today, he is an Associate Professor of Organizations and Innovation at University College London’s School of Management, researching the hidden processes of helping groups and teams in situations requiring creativity, improvisation, and complex decision-making. He is the author of The Collective Edge: Unlocking the Secret Power of Groups (Amazon, Bookshop).

Most of us assume that the best thing we can do for our teams is to be a great coach as they’re working together. That absolutely helps, but the research says that only 10% of group effectiveness is what we do once the team is underway. In this conversation, Colin and I explore how to get a lot better at the other 90%.

Key Points

• The house always wins. If the structure isn’t right for the team to succeed, little else matters in the long run.
• Leaders tend to put a majority of their attention on coaching teams in progress instead of the more significant work at the start of structuring and launching teams.
• Work on fixing structural problems before you focus on fixing the process.
• 60% of group effectiveness is determined by structure, 30% by the launch, and 10% by expert coaching.
• Critical for structure is the team goal being clear, important, and challenging. Be sure to document it.
• Negotiate roles, tasks, and jobs to support structure. Determine early how to articulate progress and highlight small wins.
• Ask yourself if the group has the right people to achieve the objective. Deep diversity that supports the goal is essential.
• Surface discussions about norms at the start, especially related to communication and storage of information.
• At a team launch, articulate why everyone is there, discuss key norms, and schedule a midpoint to reflect and align.

Resources Mentioned

• The Collective Edge: Unlocking the Secret Power of Groups (Amazon, Bookshop) by Colin Fisher

Interview Notes

Download my interview notes in PDF format (free membership required).

Related Episodes

• How to Create Team Guidelines, with Susan Gerke (episode 192)
• How to Generate Quick Wins, with Andy Kaufman (episode 496)
• How to Increase Team Performance Through Clarity, with David Burkus (episode 657)

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