About this episode
Following up on an earlier conversation about AI, this episode shifts to the product side of the discussion. Host Kimberly Rhodes chats with 37signals CEO and co-founder Jason Fried about his daily AI use, what it's helped him do more efficiently, customer expectations, and how he's thinking about AI's role in future product updates.
Key Takeaways
- 00:12 – Putting AI tools to work
- 06:42 – Using AI to reclaim time, not replace thinking
- 12:19 – Where 37signals sees thoughtful implementation fitting in
- 17:16 – Why rushing adoption can backfire
- 18:25 – The ongoing debate from the customer perspective
- 21:45 – Why workforce changes aren’t always tied to automation
- 25:40 – Human interaction still matters
Links and Resources
- The owner's word weighs a ton by Jason Fried on Signal v. Noise
- Fizzy is a modern spin on kanban. Try it for free at fizzy.do
- Record a video question for the podcast
- Sign up for a 30-day free trial at Basecamp.com
- Books by 37signals
- HEY World | HEY
- The REWORK podcast
- The Rework Podcast on YouTube
- The 37signals Dev Blog
- 37signals on YouTube
- @37signals on X
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