EP070 - The Role of MDR and EDR in Today's Security Environment with Paul Barnes

In this episode, Daniel and Paul discuss important facets of the modern security landscape with a special focus on Managed Service Providers (MSPs). They explore how enterprise-level security services migrate to MSPs due to increasing adversarial threats. Paul, with over 20 years in the industry, delves into the evolution from antivirus to Endpoint Detection Response (EDR) and Managed Detection Response (MDR), emphasising their operation and costs. They further discuss the pressing importance of securing SaaS applications like Microsoft 365, driven by the shift to cloud computing during COVID. The episode highlights the continuous battle between good and evil in cybersecurity and the importance of MSPs adapting their services to these evolving threats. Paul also provides insights into the rapid development and market introduction of new security solutions, underscoring the need for continuous education and strategic adoption of new tools by MSPs.

00:00 Welcome and Introduction

00:03 Understanding the Security Landscape

00:35 Evolution of Security Services for MSPs

02:10 Explaining EDR and MDR

03:45 Challenges and Costs for MSPs

05:01 The Shift to Cloud Security

06:18 SOC and NOC: Roles and Responsibilities

14:43 Impact of COVID on Security

17:29 Developing Security Solutions at Pace

22:00 Commercial Strategies for MSPs

28:52 Conclusion and Final Thoughts

Connect with Paul Barnes on LinkedIn by clicking here – 

https://www.linkedin.com/in/paulwbarnes/

Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/daniel-welling-54659715/

Connect with Adam Morris on LinkedIn by clicking here – linkedin.com/in/adamcmorris

Visit The MSP Finance Team website, simply click here – https://www.mspfinanceteam.com/  

We created It's a Numbers Game Podcast to help MSP owners learn and understand how to build and maintain a financially healthy MSP business. In this podcast series, MSP business owners like you will learn the fundamental steps, the tips and tricks, the dos and don'ts to achieve MSP financial growth. 

We look forward to catching up with you on the next one. Stay tuned!