EP086 – When to Choose a Reseller Over a Distributor with Vincent O'Hanlon

This episode explores the decisions MSPs face when choosing between resellers and distributors for procurement. Vincent, a seasoned industry professional, joins hosts Adam and Daniel to share valuable insights on benefits and risks, pricing strategies, and building trust in supplier relationships. They discuss the importance of efficient service, managing cash flow, and mitigating risks associated with working with partners. Vincent also highlights how to leverage strong relationships and the importance of proactive client interactions to add value. The conversation encompasses various facets of the MSP business, from managing credit to enhancing service delivery through strong, trust-based relationships. 

00:00 Introduction and Topic Overview 

00:26 Building Trust with Resellers 

00:50 Case Study: Overcoming Cash Flow Issues 

03:22 Pricing Strategies and Market Dynamics 

06:12 Challenges with Distribution and Vendor Relationships 

09:29 Value-Added Services and Long-Term Relationships 

15:44 Navigating Credit and Payment Terms 

20:20 Tips for New Businesses and MSPs 

26:37 Conclusion and Contact Information 

Connect with Vincent O'Hanlon on LinkedIn by clicking here – https://www.linkedin.com/in/vohanlon/ 

Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/daniel-welling-54659715/   

Connect with Adam Morris on LinkedIn by clicking here – linkedin.com/in/adamcmorris 

Visit The MSP Finance Team website, simply click here – https://www.mspfinanceteam.com/   

We look forward to catching up with you on the next one. Stay tuned!