
About this episode
Bigger isn't always better. In this episode of The REWORK Podcast, 37signals’ co-founders Jason Fried and David Heinemeier Hansson share the drawbacks of chasing high-profile, enterprise deals. The two founders explain why they prefer their business model that's built around serving smaller clients.
Key Takeaways:
- 00:35 – The biggest clients can quickly become the biggest burden and the biggest risk
- 07:10 – The hidden costs of “whale-sized” clients
- 12:35 – Things to consider when defining your ideal client
- 17:02 – Knowing what types of clients you'll enjoy working with
- 19:53 – How venture capital funding can make a difference when choosing your ideal clients
Links and Resources:
- "Don't have a biggest customer" from Jason Fried's HEY World
- "A Static Business is a Healthy Business" from Jason Fried's HEY World
- Books by 37signals
- 30-day free trial of HEY
- Sign up for a 30-day free trial at Basecamp.com
- HEY World | HEY
- The REWORK podcast
- The Rework Podcast on YouTube
- The 37signals Dev Blog
- 37signals on YouTube
- @37signals on X
Get every episode summarized
Each time REWORK publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
