036: Keeping AI prominent in big tech alliances

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Damien welcomes Michael Chen, Vice President of Alliances at PolyAI, to chat working with big tech platforms to deploy conversational AI solutions for millions of users. The episode highlights the difficulties in transitioning these solutions from sandbox environments to large-scale production, the inherent challenge of probabilistic vs deterministic software (when it comes to testing), and gives a glimpse into some of the fun stuff we're doing with AWS.

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