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Deep Learning with PolyAI

Deep Learning with PolyAI

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Recent Appearances

How can employee experience drive better CX? with Sam Stern, LinkedIn

Deep Learning with PolyAI•Apr 2, 2026•19:52•host

Is Faster Always Better in Customer Experience?

Deep Learning with PolyAI•Mar 19, 2026•23:46•host

The History of Restaurant CX: From Maître d' to AI

Deep Learning with PolyAI•Mar 12, 2026•45:16•host

What will it take to climb healthcare’s “AI Everest”?

Deep Learning with PolyAI•Mar 5, 2026•20:51•host

What happens when AI takes over healthcare admin?

Deep Learning with PolyAI•Feb 17, 2026•32:30•host

From ATMs to AI: The History of Personalized Banking

Deep Learning with PolyAI•Jan 28, 2026•27:10•host

Is visual context the missing link in AI for CX?

Deep Learning with PolyAI•Jan 8, 2026•31:27•host

Can journalism teach us how to trust AI?

Deep Learning with PolyAI•Dec 4, 2025•36:03•host

What does truly multilingual CX sound like?

Deep Learning with PolyAI•Nov 13, 2025•33:20•host

How can enterprises become fluent in AI? (VOX 2025 conference recap!)

Deep Learning with PolyAI•Nov 6, 2025•25:02•host

Can we solve AI's "deer-in-headlights" problem? (with Dan Miller, founder of Opus Research)

Deep Learning with PolyAI•Oct 16, 2025•33:00•host

Should hyper-growth brands still pick up the phone? (with Austin Towns, CTO of Hello Sugar)

Deep Learning with PolyAI•Oct 16, 2025•24:35•host

Why do LLMs ramble on and on? (with Oliver Shoulson, Lead Dialogue Designer at PolyAI)

Deep Learning with PolyAI•Sep 25, 2025•33:01•host

Are "silent complaints" killing your brand? (with Adrian Swinscoe of Punk CX)

Deep Learning with PolyAI•Sep 18, 2025•37:25•host

Is agentic AI the answer to broken analytics?

Deep Learning with PolyAI•Sep 11, 2025•29:41•host

Your new favorite colleagues aren’t human

Deep Learning with PolyAI•Sep 4, 2025•32:15•host

Did OpenAI’s Realtime API just change everything?

Deep Learning with PolyAI•Sep 2, 2025•32:33•host

Behind the Tech: How Dialogue Design Really Works (Deep Learning with PolyAI podcast, Ep. 82)

Deep Learning with PolyAI•Aug 28, 2025•39:22•host

Raven v2 and the Race to Smarter Voice Agents with Matt Henderson (Deep Learning with PolyAI, Episode 81)

Deep Learning with PolyAI•Aug 21, 2025•33:07•host

“Everybody wants AI, nobody wants BS” with Brian Jeppesen, Fertitta Entertainment

Deep Learning with PolyAI•Aug 14, 2025•33:22•host