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I'm Brian, I work at U.D. Healthcare.
So Brian, why do you care?
I care because I don't want to leave anybody behinds.
I oversee one of the biggest resource center in United Healthcare.
I see people walked in in my office every day,
just like my parents.
They have no idea about the healthcare.
I feel like they're my uncles, aunties.
I treat it as people's life family.
I'm Brian, and I'm committed to care.
To get you grub on.
We got Monica in Glendale.
Chandler.
Chandler.
Just a bit outside.
It's so close.
Hi Monica and Chandler.
What's your sneaky?
I'll put inside my purse like my bag to pull away food.
Chipotle.
All right, what's your order?
A carnivore bowl with white rice,
pinto beans, light mild bolsa, cheese, sour cream, and lettuce,
and a tortilla on the side.
And the side of diet of beaties.
What?
All of that for $412.
Oh my god.
Now, are you just taking the fork to the bowl?
Or are you making tacos while you're sitting down?
You haven't tortilla.
Just all of a sudden.
For everyone around you.
With that extra guac.
What do you want to do?
It can be a kind of burrito,
flashwork combination.
Oh.
And I have chips.
So I use the chips to scoop too.
Oh, you would be Joey's worst enemy because you
use misophonia.
If he heard juice snacking on those chips.
Do you plug your ears?
I stab her.
Okay.
When people are eating, do you like cover your ears
in between like trailers and stuff like that?
I literally the only thing in misophonia is a disorder
that people have.
I found out I had it years ago.
I can't hear people eating smack.
And the only thing I found out is if I'm eating at the same time,
it's almost like matching their energy.
If she's eating chips, I have to eat chips to drown out the sound
of her eating chips.
I love that.
So your hands just reaching over to Monica over here.
I don't care.
We went together.
If you're just sitting there, I'm reaching over and grabbing
some of your chips.
No, if someone was doing that,
I literally would have to jump down on popcorn
or I'd have to leave.
It would be that bad.
It ruins the experience.
It ruins the experiences.
So I've sensitive hearing out of that to disorder.
Anyways, do you do this every time, Monica?
Well, lately, I've been just bringing in my own dollar store,
like M&M's and Pickles because I'm not paying $7
at the theater for theirs.
Are you pregnant?
M&M and Pickles.
You have to try like when you take a bite of popcorn,
you have to take a bite of like with an M&M.
It's like a salty sweet.
And then like the pickle, I like to drizzle the juice
over the popcorn.
Oh, jeez.
All of that in the theater.
What kind of chef wear D.D.'s are going on over there?
You just haven't experienced it.
So you wouldn't know.
Maybe we should go into the movies and we could try it.
No, that's the deal you're trying to do.
She's trying to take that little D.D.
Okay.
I will say Joey put me up on games
to popcorn, Pickles, and Tahine.
Yes.
And that is amazing.
Okay, well now you've got to try popcorn, Pickles, and M&M.
I'm like bringing out so many things.
What is this?
A picnic in the theater?
Yeah, the bag's endless.
You're just pulling things out.
I just got a stomachache talking to you.
I'm going to be honest with you out of the pickles.
Pickles and popcorn slaps both.
Throw in some M&M's.
Ooh.
And then the Chipotle for the main dish.
Ooh.
Eight, you know, no, I can't do all of that.
It's one or the other.
Do you have kids?
Yes.
How embarrassed are your kids of mom?
No, no shame.
No shame.
There it is.
They learn at home.
They, they, they'd be at home.
It'd be your own parents.
Yeah, they, they, they'd be expensive
without a concession stand, man.
It's crazy.
Oh, it's a lot.
It's like, go my two kids.
$84.
What, what, what did we get?
Oh, no, we're sharing.
Yeah, make sure you're a rewards member
to rack up the points.
This is not a commercial.
Yeah.
We just pre-booked our tickets to go
to see the new Mario movie.
And they allow you to pre-bibe all your food and drinks.
So I pre-bought my popcorn and all of the refill cups.
Uh-huh.
So all you have to do is walk up to the counter
and you don't have to wait in line.
Or, or, you roll with Sienna and take Olive Garden.
Yeah, you bring Chipotle.
I bring Olive Garden.
We exchange.
Oh, man.
You guys are back.
I'm back, Maddie, so.
Mexican and Italian.
We got all the cards.
These movie theater employees hate to see you guys come.
Where's the cleanup?
No, I take my own trash out.
Don't lie.
Stop it.
Yeah.
It's a little fear.
You're not cleaning up by that Chipotle cabbage.
On the floor. Stop it.
If I saw somebody eating a bowl next to me, I'd be like,
all right, man, teach their own.
Did you imagine walking down the aisle?
I was like, I think that's Sienna from the morning message.
She has a fork and a spoon and twisting the pasta
in the air, eating it, sucking the fork.
Like, you big back.
Well, thank you for sharing, love.
Of course.
You guys have a great day or joke
because it is your destiny.
There you go.
Don't.
Wow.
She had it.
She had it figured out.
Yeah, she knows.
I was going to say, don't tell me what to do,
but damn you did.
OK.
Thanks for the call, love.
I just love you.
You guys, bye.
All right.
She got to make a doctor's appointment.
Let's roll through the roof.
She has diabetes.
I'm pretty sure.
So what?
I'm pretty sure she got that diabetes, man.
You brought a pork chop in.
I didn't bring it.
My aunt brought it.
There's a difference.
There's a difference in current.
When you're eight years old and you're like, eat.
All right.
Thank you for all the calls, man.
That one was crazy.
Oh, god.
Big shout out to all the employees of movie
theaters have to deal with us.
Oh, god.
I know.
Man, that's so hard.
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I'm Spencer,
and I work at United Healthcare.
Suspenser, why do you care?
I care because my daughter,
Adeline, has special needs.
I am motivated by Adeline
who inspires me every day.
I am driven to help families like mine
navigate the healthcare system.
I'm so blessed to lead an amazing team
at United Healthcare focusing on
the member experience
in making that better.
I'm Spencer,
and I'm committed to care.
