Communication Starts With Intention | Ep. 641

Three Questions to Clarify Any Important Conversation

In this Thursday episode of Growth Notes, Frazier shares a simple framework to use before any important conversation: decide what you want the other person to know, feel, and do. He explains that many people enter meetings with information, talking points, or even a deck, but without a clear outcome for what the other person should leave with. Using an example meeting with a real estate agent, Frazier suggests defining the key message (such as a specific approach that helps convert hesitant buyers), the desired emotion (like confidence in your problem-solving), and the action step (such as introductions to buyers stuck on affordability or previously unapproved). He says everything stated in the meeting should support one of these outcomes, and the same applies to borrower conversations, because clear outcomes create movement rather than relying on hope.

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