
Ep 492: Getting Your (Virtual) Team's Best Work Through Steward Leadership On The Growth Path To $500M with Mary Chapman
Get every episode summarized
Each time Financial Advisor Success publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
About this episode
It takes intentionality to build a thriving hybrid workplace without losing accountability, culture, or client experience. In this FASuccess, Mary shares how she has successfully blended remote flexibility with high standards by applying the principles of steward leadership.
Mary Chapman is the chief operating officer of Cummings Wealth Management Group, a hybrid advisory firm based in Charleston, South Carolina, that oversees $500 million in assets under management for 260 client households. In this episode, Mary shares how clear communication, defined expectations, and intentional workflows can create a stronger team culture while still giving employees the freedom and flexibility modern workplaces demand. We also talk about how her firm structures its hybrid work model, what has reduced the need for micromanagement, and how they ensure the client experience remains consistent no matter where employees are located.
For show notes and more visit: https://www.kitces.com/492
Get every episode summarized
Each time Financial Advisor Success publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Financial Advisor Success

Ep 509: Systematizing Your Differentiated Service As A (True) Retirement Expert...
Financial Advisor Success

Ep 508: Leveraging Video The Right Way To Add $1M Of New Revenue In Less Than 12...
Financial Advisor Success

Ep 507: Growing Bigger For Succession And Then Intentionally Downsizing For A Si...
Financial Advisor Success

Ep 506: Building A 'Killer' Scorecard To Track Key Weekly Metrics On The Path To...
Financial Advisor Success