Healthcare Doesn’t Need More Technology. It Needs Its Technology to Work Together.

Healthcare organizations keep adding new tools, yet frontline frustration continues to grow. More dashboards. More data. Slower decisions. This conversation digs into why focusing on integrating existing technologies together can make a bigger difference for clinicians and patients.

In this interview, Josh Clark, Vice President of Quality & Safety Operating Systems at the Institute for Healthcare Improvement (IHI), shares what he’s seeing across health systems globally. He explains why integration, not acquisition, has become the real bottleneck in healthcare IT, how delayed data undermines frontline decision-making, and where process-level insights can improve care in real time.

Josh also discusses why IHI often advises organizations to pause new technology adoption, how CIOs can gain space to focus on integration, and where AI has the most practical potential to improve quality and safety without adding more burden.

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Learn more about the Institute for Healthcare Improvement at https://www.ihi.org/

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