Secrets You Can Learn From Your Customers
Get every episode summarized
Each time Y Combinator Startup Podcast publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
About this episode
Successful startups don’t just build technology – they solve human problems. The key is listening to the people who really matter: your customers.
In this episode, Michael and Dalton discuss how spending real time with your users can unlock insights and growth. Hear the stories of how Airbnb and Brex built billion-dollar companies by forging genuine connections with their customers and learn why having too much money and too many people can actually slow down learning.
Apply to Y Combinator: https://yc.link/DandM-apply Work at a Startup: https://yc.link/DandM-jobs
Get every episode summarized
Each time Y Combinator Startup Podcast publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Y Combinator Startup Podcast
Robot-Use Agents: Why General-Purpose Models May Win in Robotics
Y Combinator Startup Podcast
The State of Startups in 2026
Y Combinator Startup Podcast
8 Ways To Improve Your Outbound Sales
Y Combinator Startup Podcast
Open Models Change The Economics of AI
Y Combinator Startup Podcast