Supplier Alignment and Strategic Growth: A New Era for Chain Pharmacies | Supply, Trust, and the Business of Pharmacy

In the second installment of our 3-part KeySource Series on the Pharmacy Podcast Network, Andrew Crawford, VP of Sales & Marketing at KeySource, joins Todd Eury to explore one of the most urgent priorities for regional and national chain pharmacies — supplier alignment as a driver of strategic growth. With NACDS TSE right around the corner, this conversation takes a hard look at the pressures chains face today — from unpredictable PBM reimbursements and restrictive PVA contracts to the operational ripple effects of even a single NDC disruption. At chain scale, where central fill and automation keep thousands of prescriptions moving daily, stability, flexibility, and strategic control are non-negotiable. In this episode, we cover:

• The State of Chains: How PBM volatility, slim PVA margins, and supply continuity challenges are reshaping priorities.
• The Shift Toward Supplier Alignment: Why leading chains are moving beyond rigid structures to build strategic, responsive partnerships.
• How KeySource Supports Chain Growth: From NDC continuity to opportunistic buys, primary award support, and autonomy beyond PVA constraints.
• Strategic Support Beyond the Product: The downstream impact of supply instability — and how proactive supplier partnerships mitigate risk.
• Looking Ahead to NACDS TSE: How to turn supplier relationships into a competitive edge.

Whether you manage a regional chain or lead procurement for a national brand, this episode unpacks the supplier strategies that can protect your operations, enable growth, and strengthen your competitive position in a volatile market. 📍 Attending NACDS TSE? Visit KeySource at Booth #3523 to discuss supply chain alignment, growth strategies, and new value opportunities for your pharmacy network.