Ways to Manage - Back by Brain Science (with Caroline Webb)

While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors whose books have had a big impact on her over the past two years.  In this episode, Kim Scott speaks with Caroline Webb about her latest book, Leadership Intelligence.  They explore the principles of effective leadership: the importance of widening perspectives; the role of cognitive load in decision-making; and the significance of intrinsic motivation through competence and connection. The conversation also delves into the dynamics of disagreement, the necessity of feedback, and practical strategies for fostering a collaborative team environment. They review effective feedback techniques and the significance of public praise.  Caroline also emphasizes the role of gratitude and giving praise in building strong workplace relationships, the importance of understanding stress and resilience in leadership, and how leaders can foster team resilience through structured conversations and practices. The discussion culminates in the introduction of the five C's of team resilience, emphasizing the need for communication, clarity, calm, connection, and capacity in creating a supportive work environment. Guest Background: Caroline Webb is a leadership coach, economist, and speaker known for being one of the world's leading experts in using insights from behavioral science to improve professional life. She is the author of Leadership Intelligence and of How To Have A Good Day, a global bestseller published in 20 editions and over 60 countries. She is also a Senior Advisor to McKinsey, where she was previously a Partner. She has been rated one of the top 50 leadership and management thinkers by Inc. magazine, and one of Thinkers50's top 50 executive coaches in the world. CHAPTERS (00:38) Introduction to Leadership Intelligence (03:24) Deliberate Wisdom: Widening Perspectives (06:29) Causal Maps and Driver Trees (09:27) Navigating Disagreements in Leadership (12:30) The Importance of Turn-Taking in Discussions (15:22) Lightening Cognitive Load for Better Leadership (19:19) Intrinsic Inspiration: Competence and Connection (22:21) The Power of Feedback in Engagement (30:29) Effective Feedback and Praise Techniques (32:57) The Importance of Public Praise (37:01) Cultivating Gratitude and Appreciation (37:32) Understanding Stress and Resilience (44:45) Building Team Resilience with the Five C's Connect with the Radical Candor team: ⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices